Temporary Communication Disruptions

Dear Customers, Partners and Visitors,

We would like to inform you that PLASTOPEX recently experienced a sophisticated cybersecurity incident that temporarily affected parts of our digital infrastructure and communication channels.

The incident impacted several platforms we use in our daily operations, including Facebook, Instagram, Meta Business, as well as certain website and e-mail services. As a result, some customer inquiries may not have been received or answered during this period.

If you contacted us through social media, e-mail or our contact form and did not receive a response, we sincerely apologize for the inconvenience.

Immediately after identifying the incident, our team implemented all necessary technical and organizational measures to:

• secure our systems,
• restore and modernize our digital infrastructure,
• strengthen cybersecurity protection,
• ensure more reliable communication with our customers.

Our new website is part of this modernization process and reflects our continued commitment to providing a safer, faster and more reliable digital experience.

If you contacted us previously

If you sent us an inquiry and have not yet received a response, we kindly ask you to contact us again using the contact form on our new website or via our official e-mail address. Our team will prioritize all pending requests.

Thank you for your understanding, patience and continued trust.

The PLASTOPEX Team